Privacy Policy

Harmoni AI - Learn how we protect your data and privacy.

Effective Date: May 15, 2024

Harmoni Ai, LLC. ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By accessing or using Harmoni's services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our services.

1. Scope

This Privacy Policy applies to all users of Harmoni's services, including our web platform, mobile applications, and APIs. It covers the information we collect, how we process and secure it, and your rights regarding your personal data.

2. Information We Collect

We collect information to provide and improve our services, communicate with you, and comply with legal obligations.

2.1 Information You Provide Directly

  • Personal Information: When you create an account or use our services, we may collect personal information such as your name, email address, postal address, telephone number, and business details.
  • Financial Information: For payment processing and financial integrations (e.g., QuickBooks, Stripe, Square), we may collect payment card information, banking details, and other financial data.
  • Content and Files: We collect the files, documents, and other data you upload or create while using our services, including time tracking entries, invoices, and data processed through our AI features.

2.2 Information Collected Automatically

  • Usage Data: We automatically collect information about your interactions with our services, such as pages visited, features used, access times, and dates.
  • Device Information: We collect information about the devices you use to access our services, including IP address, browser type, operating system, device identifiers, and crash data.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your activities on our services. You can control cookies through your browser settings and other tools.

2.3 Information from Third Parties

  • Third-Party Integrations: If you choose to integrate third-party services with Harmoni, we may receive information from those services as authorized by you and their respective privacy policies.
  • Social Media Platforms: If you interact with us through social media, we may receive information from those platforms according to their privacy policies.

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Performance of a Contract: To provide the services you have requested.
  • Consent: Where you have provided consent, such as for marketing communications.
  • Legitimate Interests: For our legitimate interests in improving our services, security, and user experience.
  • Legal Obligations: To comply with legal requirements and respond to lawful requests.

4. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide Services: Deliver and maintain our services, including personalized features and content.
  • Improve and Develop Services: Analyze usage and trends to improve our services and develop new features.
  • Communicate with You: Send administrative information, respond to inquiries, and provide customer support.
  • Process Payments: Facilitate transactions and payment processing.
  • Security and Fraud Prevention: Detect, prevent, and address technical issues and fraudulent activities.
  • Legal Compliance: Comply with applicable laws, regulations, and legal processes.
  • Marketing and Advertising: Send you promotional communications, subject to your consent where required.

We do not use your data to train AI models for other users or third parties. Your AI interactions within Harmoni are used solely to provide services to you and are not shared externally for model training purposes.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

5.1 Service Providers

We engage trusted third-party service providers to perform functions and provide services to us, such as hosting, data analysis, payment processing, customer service, and email delivery. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5.2 Business Transfers

In the event of a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred to a successor or affiliate as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.4 Protection of Rights

We may disclose your information to:

  • Enforce our terms and conditions.
  • Protect our rights, privacy, safety, or property, and/or that of you or others.
  • Respond to legal processes or governmental requests.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information:

  • Encryption: We use end-to-end encryption for data in transit (TLS/SSL) and at rest.
  • Access Controls: Access to personal data is limited to authorized personnel who need it to perform their job functions.
  • Security Practices: We maintain physical, electronic, and procedural safeguards in compliance with applicable laws and regulations.
  • Regular Audits: We conduct regular security assessments and updates to address potential vulnerabilities.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely delete or anonymize it.

8. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

If you are located in the European Economic Area (EEA) or other regions with laws governing data collection and use, please note that we may transfer your data to the United States. We take appropriate safeguards to ensure that your personal data remains protected in accordance with this Privacy Policy, such as entering into Standard Contractual Clauses approved by the European Commission.

9. Your Rights and Choices

Depending on your location and subject to applicable laws, you may have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete personal data.
  • Erasure: Request deletion of your personal data, subject to certain exceptions.
  • Restriction: Request restriction of processing your personal data.
  • Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
  • Object: Object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
  • Withdraw Consent: If we process your personal data based on consent, you have the right to withdraw your consent at any time.

9.1 California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You can request the deletion of your personal information.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information.

We do not sell your personal information. To exercise your rights, please contact us as specified in the "Contact Us" section.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our services and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our services may not function properly.

11. Third-Party Websites and Services

Our services may contain links to third-party websites or services that are not owned or controlled by Harmoni. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites or services before providing them with your personal information.

12. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our files as soon as possible. If you believe we might have any information from or about a child under 18, please contact us.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. Where required by law, we will seek your consent to changes in how we use your personal information.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Harmoni Ai, LLC.
Email: [email protected]